Privacy Policy

Who we are

This Privacy Policy explains how SM Accounting & Tax Consultants ("we", "us", "our") collects, uses and protects the personal information of visitors to our website and individuals who contact us.

We can be contacted at Shop 18, Bay Centre, Corner of Mark Strasse & Bullion Boulevard, Richards Bay, 3900, or by email at sifiso@sm-accounting.co.za.

Information we collect

When you submit an enquiry or consultation request through our website, we collect the information you provide -- typically your full name, phone number or email address, the service you're enquiring about, and any message you include.

We do not currently use analytics or tracking tools to monitor how visitors use this website.

How we use your information

We use the information you provide to respond to your enquiry, arrange and conduct consultations, and communicate with you about the services you've asked about. We do not use your information for unrelated marketing purposes, and we do not sell or rent your information to third parties.

How we protect your information

We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse or unauthorised access. Our website and enquiry form are hosted and processed through Netlify, a third-party hosting and forms provider.

Sharing your information

We do not share your personal information with third parties except where necessary to operate our website and respond to your enquiry (such as our hosting and forms provider), or where required by law.

How long we keep your information

We retain personal information only for as long as necessary to respond to your enquiry, provide any services you engage us for, or as required by law.

Your rights

You have the right to ask us what personal information we hold about you, to request that it be corrected or deleted, and to object to how we use it. To exercise any of these rights, contact us using the details above. See also our POPIA notice for further detail on your rights under South African law.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "last updated" date.